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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan process was amazing but I can not make payments and now we are on January 4th and I am pretty sure my payments were to be made by the first. I can not get anyone on the phone at Pennymac to set up payments nor have I received any statements to know my Pennymac account numbers. I have not heard from anyone and I have sent messages to everyone. I have sat on hold several hours on several different days on several different phone numbers. I have not received any statements by mail even though the hold says I should be ... read more
PennyMac was great to work with.
it was a smooth experience, all the rep that i worked with were nice and knowledgeable
The process was quick and fairly simple but I wish some things had been explained more clearly. After my loan was approved, things changed several times so the amount that I expected to pay at closing changed drastically and had I known, I could’ve negotiated differently
Ms Ravenna Taylor was a joy to work with. She’s was Warm, informative, and professional. She made the process less daunting with her calm demeanor. She is definitely a 10 !
DeAngelo was not the issue, he tried to keep things moving along as far as I can tell. I believe the issues lied with the title company. We ended up with 4 different appointments and each time the title documents had the wrong spelling for my wife's name. Each time a few entries were fixed but not all; on the last\4th time they finally just said to cross out the errors and initial. The title process alone caused 5 weeks of delays and then the closing documentation showed my first payment being Jan 1st which it was supposed t... read more
Best company
I'm not interested in doing a write up.
Every step of the communication went well, and the closing was smoothly done.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.