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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Be personal, too many people involved only emails not cool
Other than a missing signature on a single document that was quickly corrected, the process went very smoothly.
Communication weekly from those involved in the process would have been really nice. Questions answered in a reasonable amount of time would have been appreciated. It was a stressful process for the most part. I am so glad that it is over.
Everything was as expected. However my cash out value changed based on my appraisal and I had to call to understand how much my mortgage would be and how much I could take out. We also received the same emails a few times even after we completed the task. No complaints at all, just want to bring it your attention for improvement. We were happy overall, just those small things that we noticed. People were very friendly and answered all questions promptly. Thank you very much for everything!
Best company
Every step of the communication went well, and the closing was smoothly done.
Wonderful experience
You were very professional and took the time to explain documents I did not understand thank you for your service
We started our refinance with another company. But after 4 months of delays and terrible customer service, we reached out to Penny Mac. We will never go with another mortgage company. Outstanding customer setvice from start to finish!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.