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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Chris J.'s profile image
Chris J. 
on Birdeye

2 years ago

This was a streamline loan, because the first refi we tried through you was horrific 

GLEN S.'s profile image
GLEN S. 
on Birdeye

2 years ago

Communication and the closing process was done quickly and faster than expected. 

GAUTAM D.'s profile image
GAUTAM D. 
on Birdeye

2 years ago

Fast and easy... Quick response and cordial... 

John T.'s profile image
John T. 
on Birdeye

2 years ago

Very nice lady and would use her every time if I had the choice. Thank you jenn. 

aaron w.'s profile image
aaron w. 
on Birdeye

2 years ago

I've never received poor service from PennyMac until now. Describing my experience would be a very lengthy review,I've already wasted too much time with this refinance. 

Michelle F.'s profile image
Michelle F. 
on Birdeye

2 years ago

The process was easy and the team great to work with. 

Vanessa M.'s profile image
Vanessa M. 
on Birdeye

2 years ago

It took over 100 days to close. Forms were requested 3 times 

MICHAEL T.'s profile image
MICHAEL T. 
on Birdeye

2 years ago

Documents I sent were frequently sent back as "too blurry" upon contacting the agent about suggestions on how to fix this or other routes to submit, his advice was "they're too blurry. they're just too blurry. gotta resubmit" basically repeating everything I already knew and offering zero advice. 

MARY B.'s profile image
MARY B. 
on Birdeye

2 years ago

The difficulty of doing on line was stressful for me as my computer skills are lacking. Drew was patient and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.