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PENNYMAC

4.5

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Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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John T.'s profile image
John T. 
4 years ago

Very nice lady and would use her every time if I had the choice. Thank you jenn. 

Robert W.'s profile image
Robert W. 
4 years ago

Calls and emails not returned. Closing disclosures inaccurate. Appraisal problems dismissed by PennyMac with arbitrary answers when the whole reason we entered this process with you as our existing lender was based on home value information YOU provided us from your website. Appraiser ignored a comp 700 ft from my front door. If we refi or purchase another home I will definitely not use PennyMac. 

aaron w.'s profile image
aaron w. 
4 years ago

I've never received poor service from PennyMac until now. Describing my experience would be a very lengthy review,I've already wasted too much time with this refinance. 

Carolyn S.'s profile image
Carolyn S. 
4 years ago

Made closing longer than expected,but our experience went well,everyone was helpful with all questions,would have liked to talk to the same person throughout the loan process,seemed like we talked with six people, U kind of lose the personal relationship with our person. 

Jill H.'s profile image
Jill H. 
4 years ago

I received a email stating we didn't pay the closing cost when I gave a money order. I was not happy about that 

Michelle F.'s profile image
Michelle F. 
4 years ago

The process was easy and the team great to work with. 

LAURA A.'s profile image
LAURA A. 
4 years ago

Refinance process was fast and easy. Loan processors were helpful and notary services during closing were accommodating of the current circumstances. 

Vanessa M.'s profile image
Vanessa M. 
4 years ago

It took over 100 days to close. Forms were requested 3 times 

MARY B.'s profile image
MARY B. 
4 years ago

The difficulty of doing on line was stressful for me as my computer skills are lacking. Drew was patient and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.