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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very nice lady and would use her every time if I had the choice. Thank you jenn.
Calls and emails not returned. Closing disclosures inaccurate. Appraisal problems dismissed by PennyMac with arbitrary answers when the whole reason we entered this process with you as our existing lender was based on home value information YOU provided us from your website. Appraiser ignored a comp 700 ft from my front door. If we refi or purchase another home I will definitely not use PennyMac.
I've never received poor service from PennyMac until now. Describing my experience would be a very lengthy review,I've already wasted too much time with this refinance.
Made closing longer than expected,but our experience went well,everyone was helpful with all questions,would have liked to talk to the same person throughout the loan process,seemed like we talked with six people, U kind of lose the personal relationship with our person.
I received a email stating we didn't pay the closing cost when I gave a money order. I was not happy about that
The process was easy and the team great to work with.
Refinance process was fast and easy. Loan processors were helpful and notary services during closing were accommodating of the current circumstances.
It took over 100 days to close. Forms were requested 3 times
The difficulty of doing on line was stressful for me as my computer skills are lacking. Drew was patient and helpful.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.