This profile has been claimed by the business owner or representative.
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was a streamline loan, because the first refi we tried through you was horrific
Made closing longer than expected,but our experience went well,everyone was helpful with all questions,would have liked to talk to the same person throughout the loan process,seemed like we talked with six people, U kind of lose the personal relationship with our person.
I received a email stating we didn't pay the closing cost when I gave a money order. I was not happy about that
The process was easy and the team great to work with.
Refinance process was fast and easy. Loan processors were helpful and notary services during closing were accommodating of the current circumstances.
It took over 100 days to close. Forms were requested 3 times
Everyone was very helpful with the entire process.
Documents I sent were frequently sent back as "too blurry" upon contacting the agent about suggestions on how to fix this or other routes to submit, his advice was "they're too blurry. they're just too blurry. gotta resubmit" basically repeating everything I already knew and offering zero advice.
The difficulty of doing on line was stressful for me as my computer skills are lacking. Drew was patient and helpful.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.