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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was a streamline loan, because the first refi we tried through you was horrific
Communication and the closing process was done quickly and faster than expected.
Fast and easy... Quick response and cordial...
Very nice lady and would use her every time if I had the choice. Thank you jenn.
I've never received poor service from PennyMac until now. Describing my experience would be a very lengthy review,I've already wasted too much time with this refinance.
The process was easy and the team great to work with.
It took over 100 days to close. Forms were requested 3 times
Documents I sent were frequently sent back as "too blurry" upon contacting the agent about suggestions on how to fix this or other routes to submit, his advice was "they're too blurry. they're just too blurry. gotta resubmit" basically repeating everything I already knew and offering zero advice.
The difficulty of doing on line was stressful for me as my computer skills are lacking. Drew was patient and helpful.
PENNYMAC has a 4.5 star rating with 6,880 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.