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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Richard G.'s profile image
Richard G. 
5 years ago

Went as expected 

WILLIAM Y.'s profile image
WILLIAM Y. 
5 years ago

Thank you!!! 

JASON B.'s profile image
JASON B. 
5 years ago

We’ve refinance our home and the process was very smooth and timely! Always had an update of what was going on weekly which was great! It was a very very pleasant experience! 

MEGAN G.'s profile image
MEGAN G. 
5 years ago

My refinance for my mortgage was very easy and efficient. Communication was was very clear and I had a great experience. Thank you so much! 

Olanrewaju A.'s profile image
Olanrewaju A. 
5 years ago

Icenia was very patient and helpful. She always took the time to explain and tried her best to follow up with the other department even when she absolutely know nothing about what is going on that end. The process was too lengthy for me but I only stayed and continued to wait because of the services I received from Eric and Icenia ( especially Icenia) I hope you guys hire more people like them because they are good at what they do and always ready to help to matter the situation. 

Theresa Y.'s profile image
Theresa Y. 
5 years ago

My processor Deangelo was very helpful, honest and transparent. He always returned my calls with earnest. I appreciated the fact that my process at times was stressful for me, did his best to ensure that I trusted the process and kept me in the loop with the current status. Deangelo is the best. 

Reynaldo C.'s profile image
Reynaldo C. 
5 years ago

Thank you Antonio 

Heriberto F.'s profile image
Heriberto F. 
5 years ago

Between Kelsey, Richard Peck and finally the notary that came to my home to sign the papers it could not have been smoother. Kelsey communicated with me exactly as she said she would. Not once did I have a moment where I felt the Penny Mac organization wasn't doing its part to assist me in my refi. This is my 4th home and this was the most painless process I've ever had. Thanks to all who made my refi a simple process. 

CRYSTOL M.'s profile image
CRYSTOL M. 
5 years ago

The agent reaching out to me instead of me having to call and leave a message more than once and wait a couple of days for a response. A more friendly tone and demeanor would have helped me to trust and have faith in my agents ability. The agents ability to break down items down in a more understandable way. I did not feel that my best interests were taken into consideration at all. I do not feel the closing fees were properly disclosed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.