PENNYMAC

MELINDA C. 

on Birdeye

5 years ago

Technology made everything easier and so did Kelly. 

Suzanne M. 

on Birdeye

5 years ago

My refinance was a smooth process. Everyone was helpful, knowledgeable and super nice. 

Gary L. 

on Birdeye

5 years ago

Couldn’t have been happier with my service. Kelly was especially responsive and helpful! 

Cristian G. 

on Birdeye

5 years ago

Great experience overall. Couldn’t have chosen better! 

Mark S. 

on Birdeye

5 years ago

Very pleased with the experience. 

SUSAN L. 

on Birdeye

5 years ago

Whole process was entirely too long. Multiple emails requesting things that had already been sent or e-signed. Different amount due at closing from what I was told at beginning of the process. Closing documents weren't sent to the closing person till morning of closing which delayed my closing. 

MEGAN G. 

on Birdeye

5 years ago

My refinance for my mortgage was very easy and efficient. Communication was was very clear and I had a great experience. Thank you so much! 

Olanrewaju A. 

on Birdeye

5 years ago

Icenia was very patient and helpful. She always took the time to explain and tried her best to follow up with the other department even when she absolutely know nothing about what is going on that end. The process was too lengthy for me but I only stayed and continued to wait because of the services I received from Eric and Icenia ( especially Icenia) I hope you guys hire more people like them because they are good at what they do and always ready to help to matter the situation. 

HEIDI U. 

on Birdeye

5 years ago

Brittany was exceptional in responding to my questions, keeping me posted on the process, and a pleasure to talk to during the process!