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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Technology made everything easier and so did Kelly.
My refinance was a smooth process. Everyone was helpful, knowledgeable and super nice.
Everyone was polite and professional ❤️
Fast, friendly service.
Better communications and one person to communicate with, I had 3 different loan officers and every time they changed I felt like I had to explain everything all over again.
Great customer service. We felt we were in good and trustworthy hands the entire time. THANK YOU. Truly 5 star service. 😁
Brittany was exceptional in responding to my questions, keeping me posted on the process, and a pleasure to talk to during the process!
Kelly Lange was great! She was responsive and caring. Diego Cabello Alvarado was very helpful. My survey responses are not about them. They pertain to the overall experience. Key issues: (1) Eric Everett's price match offer was not reflected in loan docs or even email for months. (2) Process steps were never defined and checked off clearly. (3) Title cost went up by $950 but Anthony Soto could neither fix it nor give me contact of title company. (4) Both Eric and Anthony became angry on phone.
My experience with my loan specialist was tops. He was with me every step of the way with my questions and my concerns, Kyle made me feel confident and comfortable through the whole process.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.