PENNYMAC

Taunya R. 

on Birdeye

5 years ago

Everyone was polite and professional ❤️ 

SCOTT H. 

on Birdeye

5 years ago

Fast, friendly service. 

Colleen M. 

on Birdeye

5 years ago

I had a great experience I had lots of questions. I was treated with respect and staff walked me through the entire process. I felt confident in my decision in selecting PennyMac and the MacTeam. 🙂 

Jonathan P. 

on Birdeye

5 years ago

Jason always responded to my email inquiries within a few hours during the entire refinancing loan process. However, my experience with my loan officer wasn't that impressive. She usually didn't respond to my email inquiries and I had to reach out to Jason for the answers. Jason is a true professional! 

Javier Sanchez C. 

on Birdeye

5 years ago

Make the process faster. Less documentation. 

ALYSSA G. 

on Birdeye

5 years ago

I had a frustrating experience with a deferent company. From the beginning, Penny Mac gave the complete opposite experience. The loan officer stayed on the phone with me to give me the best competitive rate and was able to start the process that night. Within a few days I heard from Theresa, and she walked me through the process, what to expect, and an estimated time frame (which was pretty accurate). She kept in touch throughout the whole process and kept me informed. Thanks you!! 

Daniel D. 

on Birdeye

5 years ago

Very smooth REFI. It was a fast and smooth process from beginning to end. 

Isaiah H. 

on Birdeye

5 years ago

PennyMac did a very good job for my refinance! Went extremely fast and smooth. Thank you!! 

Ricardo O. 

on Birdeye

5 years ago

I previously tried to refinance with another company prior to this and it was a nightmare. They asked me for a million things "more then once" and didn't even get to close. PennyMac made it happen and Jasymyne Rodgers was great. Always responded to my emails and calls in a timely manner.