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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
loan process took much longer than anticipated, it was easier when I bought my property than the refinancing. I was asked for document after document which I submitted promptly hoping this would accelerate the closing but it still took longer than I anticipated, I must mention that Erica Sanchez was very professional and she replied to my questions in a timely manner, I am guessing if I had gone with a local lender the process would have been easier.
Whole process was entirely too long. Multiple emails requesting things that had already been sent or e-signed. Different amount due at closing from what I was told at beginning of the process. Closing documents weren't sent to the closing person till morning of closing which delayed my closing.
It took a long, long time and the same documents got asked of me like 3-5x
Super easy process from start to finish. Web site and instructions were very helpful. All representatives were prompt and polite.
Cheree did a fine job, she was empathetic with me about the stupid amount of time it was taking. The issues were out of her control. Your company overall is awful in loan origination. Took 5 months to refinance a FHA loan. I feel dumb for letting them drag me on like that. The closing/underwriting team took months in the "final" steps. So I kept hanging on thinking it was close to being done. I'll be moving my two mortgages away from pennymac as soon as possible.
I had a great experience I had lots of questions. I was treated with respect and staff walked me through the entire process. I felt confident in my decision in selecting PennyMac and the MacTeam. 🙂
Make the process faster. Less documentation.
Very smooth REFI. It was a fast and smooth process from beginning to end.
I previously tried to refinance with another company prior to this and it was a nightmare. They asked me for a million things "more then once" and didn't even get to close. PennyMac made it happen and Jasymyne Rodgers was great. Always responded to my emails and calls in a timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,879 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.