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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The PennyMac team led by Jason was amazing. He was always in communication with me at least twice a week. Frequently followed up his emails with a phone call. The application process was really simple. Loan closed when I excpected. A+ service all the way around!!
The communication became a bit of a challenge but we worked it out
Nichole Littleton was pleasant to work with. She communicated with me clearly and often throughout the process.
Smooth refinance despite being in the midst of this Coronavirus nightmare. Start to finish process was very smooth and easy to navigate ! A shout out to Angey Wu and John Buchanan for their great customer service and communication throughout!!
Given the unforeseen circumstances we are all experiencing at the moment, once I was able to get connected with the loan originators to request a Refinancing on an existing loan the entire process was very smooth. Molly Christmas was my contact person and she was there the entire time answering my questions via email and phone calls. She made the entire experience a "breeze." Even after the closing...
Cheree always wanted to just get the job done and didn’t make an effort to take care of us when a last minute issue arose that had nothing to do with us. Instead of confronting it and helping she ran and hid. Will remember this for a long time and wouldn’t have closed if it wasn’t for myself reaching out multiple times for a resolution.
Fortunately Mr. Greg Johnston is a sensible caring customer friendly person at Penny Mac LLC. Mr. Johnston was able to assist and guide me in the extremely murky banking regulated bureaucracy that was created 10 years ago with the hand cuffing process from The Dodd-Frank Regulations. Mr. Johnston is to be commended for his knowledge, professionalism and attentiveness to customer service.
They are ready to answer every question and work with their customers.
Everyone was very helpful and explained everything that needed to be done.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.