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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication..... there was none.... never returned calls or emails and the closing time was changed two hours before.... nobody ever called... so I took time off work for nothing .... not happy at all !!!!!!
Mara kept me informed throughout the entire refi process. I really appreciated the quick process.
There was a lot of miscommunication at the end of the loan process. Our closing disclosure and closing documents were sent to the wrong law firm and our lawyer did not have these documents on the day of our scheduled closing. We confirmed that Penny Mac had our chosen lawyer's information several times and well in advance, and still the "closer" sent the documents to the law firm contracted with Penny Mac. Our closing was scheduled at 9am EST and it was difficult to contact anyone at PennyMac
My closing documents were never accurate and my closing was not scheduled on 4/10/2020 as discussed with Eric Briggs, we missed a days work and the title company never showed up. We finally closed the following week. Glad its done...
The entire process was stellar. PennyMac has a great service team and will continue my business and share my experiences with others.
John and his staff were clearly on point providing all relevant information requested the process was seamless and very easy communications were clear and concise and the closings were also very good
They are ready to answer every question and work with their customers.
Everyone is very helpful and always willing to help the best way they can. Don’t feel pressured to do anything. I like the fact they’re willing who work with you on things.
Max took care of everything and effectively. Any questions or concerns were promptly answered and explained. The whole process from start to finish was effortless and seamless. Glad to have loan processor like Max to handle this.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.