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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Timothy D.'s profile image
Timothy D. 
on Birdeye

4 years ago

The PennyMac Team was looking out for me and my family from start to end. I will be a lifelong customer. Highly recommend their services. 

NATHAN C.'s profile image
NATHAN C. 
on Birdeye

4 years ago

Good company to do business with. 

Marcus P.'s profile image
Marcus P. 
on Birdeye

4 years ago

The communication and friendliness of my loan officer she is very personable and answers any of your questions. And stays in contact with you thru out the entire process 

Jose Ybarra J.'s profile image
Jose Ybarra J. 
on Birdeye

4 years ago

My loan specialist Carmenlita Villarreal was amazing, very helpful and made my loan process painless. I would recommend her to anyone. 

JASON N.'s profile image
JASON N. 
on Birdeye

4 years ago

This was a wonderfully smooth process. Derek and Hector were outstanding from an information, care of customer, and professional standpoint. Quick and accurate answers, completely transparent process, and great customer service. Highly recommend using PennyMac for your loan servicing needs! 

William S.'s profile image
William S. 
on Birdeye

4 years ago

The only complaint I have is that it took me several times of contacting Pennymac to get the refinance process started. I was just wanting to discuss the options with someone and no one ever called me back. I eventually just started the process online and immediately received a call. I eventually received calls back from my initial inquiries, but we where several weeks into the refinance process by that point. other than that, it has been an easy and smooth experience. 

JEREMIAH G.'s profile image
JEREMIAH G. 
on Birdeye

4 years ago

Max did a fantastic job communicating with me. He was available every time I called. Another thing I liked was every time I called I was automatically routed to Max. 

Frank B.'s profile image
Frank B. 
on Birdeye

4 years ago

Clear and precise communication, great customer service!! 

Mary M.'s profile image
Mary M. 
on Birdeye

4 years ago

Nekita was awesome! She saved the day! Whenever I was unsure about the status, the documents or any part of the loan, she was there. She went above and beyond. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.