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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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SHERYL M.'s profile image
SHERYL M. 
6 years ago

Jason treated me with respect despite the repeated, not so smart questions i threw his way. Very responsive and a pleasure to work with 

TONI H.'s profile image
TONI H. 
6 years ago

My closing documents were never accurate and my closing was not scheduled on 4/10/2020 as discussed with Eric Briggs, we missed a days work and the title company never showed up. We finally closed the following week. Glad its done... 

JOSEPH C.'s profile image
JOSEPH C. 
6 years ago

Everyone is very helpful and always willing to help the best way they can. Don’t feel pressured to do anything. I like the fact they’re willing who work with you on things. 

ERIC B.'s profile image
ERIC B. 
6 years ago

Max took care of everything and effectively. Any questions or concerns were promptly answered and explained. The whole process from start to finish was effortless and seamless. Glad to have loan processor like Max to handle this. 

MATTHEW M.'s profile image
MATTHEW M. 
6 years ago

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JERONIMO M.'s profile image
JERONIMO M. 
6 years ago

My Refinance process with PennyMac was excellent!!! Thank you all that worked on my new loan. 

MELANIE F.'s profile image
MELANIE F. 
6 years ago

With all that coincided during the exact time I began my paperwork for refinancing my loan, I wasn't quite sure how things would go. I'm please to say that those charged with seeing my loan through from my first inquiry down to the closing was, simply seamless and there wasn't one problem which is helpful for me as I'm almost always inundated with other prioritites...so thank you all for dare, I say babysitting me through the process :) 

Jacqueline H.'s profile image
Jacqueline H. 
6 years ago

From the start of this process, I was impressed with the professionalism of Hesham Samaan, Erica Sanchez and each person with whom I communicated on the MAC TEAM. This was impressive and confirmed my expectations for individuals working in this phase of business. Since I eliminated a company because I felt disrespected and insulted, it was a pleasure to deal with people who had expertise, patience, and clarity for consumers. Thank you for the service provided. Keep up the superior work. 

Mary M.'s profile image
Mary M. 
6 years ago

Nekita was awesome! She saved the day! Whenever I was unsure about the status, the documents or any part of the loan, she was there. She went above and beyond. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.