PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
Select a rating
STEVEN M.'s profile image
STEVEN M. 
6 years ago

Mara kept me informed throughout the entire refi process. I really appreciated the quick process. 

Nicole S.'s profile image
Nicole S. 
6 years ago

There was a lot of miscommunication at the end of the loan process. Our closing disclosure and closing documents were sent to the wrong law firm and our lawyer did not have these documents on the day of our scheduled closing. We confirmed that Penny Mac had our chosen lawyer's information several times and well in advance, and still the "closer" sent the documents to the law firm contracted with Penny Mac. Our closing was scheduled at 9am EST and it was difficult to contact anyone at PennyMac 

Timothy D.'s profile image
Timothy D. 
6 years ago

The PennyMac Team was looking out for me and my family from start to end. I will be a lifelong customer. Highly recommend their services. 

SHERYL M.'s profile image
SHERYL M. 
6 years ago

Jason treated me with respect despite the repeated, not so smart questions i threw his way. Very responsive and a pleasure to work with 

TONI H.'s profile image
TONI H. 
6 years ago

My closing documents were never accurate and my closing was not scheduled on 4/10/2020 as discussed with Eric Briggs, we missed a days work and the title company never showed up. We finally closed the following week. Glad its done... 

John B.'s profile image
John B. 
6 years ago

Excellence in all aspects of loan process! 

JASON N.'s profile image
JASON N. 
6 years ago

This was a wonderfully smooth process. Derek and Hector were outstanding from an information, care of customer, and professional standpoint. Quick and accurate answers, completely transparent process, and great customer service. Highly recommend using PennyMac for your loan servicing needs! 

Shawn W.'s profile image
Shawn W. 
6 years ago

Tracy Parker made it great! 

ORLANDO H.'s profile image
ORLANDO H. 
6 years ago

Everything was great... Thanks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.