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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication..... there was none.... never returned calls or emails and the closing time was changed two hours before.... nobody ever called... so I took time off work for nothing .... not happy at all !!!!!!
Loan was processed accurately
Mara kept me informed throughout the entire refi process. I really appreciated the quick process.
There was a lot of miscommunication at the end of the loan process. Our closing disclosure and closing documents were sent to the wrong law firm and our lawyer did not have these documents on the day of our scheduled closing. We confirmed that Penny Mac had our chosen lawyer's information several times and well in advance, and still the "closer" sent the documents to the law firm contracted with Penny Mac. Our closing was scheduled at 9am EST and it was difficult to contact anyone at PennyMac
Jason treated me with respect despite the repeated, not so smart questions i threw his way. Very responsive and a pleasure to work with
My closing documents were never accurate and my closing was not scheduled on 4/10/2020 as discussed with Eric Briggs, we missed a days work and the title company never showed up. We finally closed the following week. Glad its done...
My loan specialist Carmenlita Villarreal was amazing, very helpful and made my loan process painless. I would recommend her to anyone.
This was a wonderfully smooth process. Derek and Hector were outstanding from an information, care of customer, and professional standpoint. Quick and accurate answers, completely transparent process, and great customer service. Highly recommend using PennyMac for your loan servicing needs!
Everything was great... Thanks
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.