This profile has been claimed by the business owner or representative.
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mara kept me informed throughout the entire refi process. I really appreciated the quick process.
There was a lot of miscommunication at the end of the loan process. Our closing disclosure and closing documents were sent to the wrong law firm and our lawyer did not have these documents on the day of our scheduled closing. We confirmed that Penny Mac had our chosen lawyer's information several times and well in advance, and still the "closer" sent the documents to the law firm contracted with Penny Mac. Our closing was scheduled at 9am EST and it was difficult to contact anyone at PennyMac
The PennyMac Team was looking out for me and my family from start to end. I will be a lifelong customer. Highly recommend their services.
Jason treated me with respect despite the repeated, not so smart questions i threw his way. Very responsive and a pleasure to work with
My closing documents were never accurate and my closing was not scheduled on 4/10/2020 as discussed with Eric Briggs, we missed a days work and the title company never showed up. We finally closed the following week. Glad its done...
Excellence in all aspects of loan process!
This was a wonderfully smooth process. Derek and Hector were outstanding from an information, care of customer, and professional standpoint. Quick and accurate answers, completely transparent process, and great customer service. Highly recommend using PennyMac for your loan servicing needs!
Tracy Parker made it great!
Everything was great... Thanks
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.