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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ajanay has been great. The review is worded confusingl and not clear if it is for a person or PennyMac business entity. I feel like the PennyMac employees I have spoken to are all great folks. They have all been patient and polite even when I am being needy. The organization itself is bit awkward and does not make it on its employees. The web portal is annoying. There is a loan status page, I assume it was created so that we can find the current status of the loan. 500 limit hit! :(
Greg was very proactive and helped me through the entire process with expertise, prompt responses and feedback. He followed up with other related departments to ensure my questions and concerns were addressed. I had a very pleasant experience during this refi and look forward to referring others to him.
The process was very smooth and fast. I suspect this has something to do with PennyMac already holding my existing loan - required documentation was minimal. There was some confusion as to whether I needed a witness at closing. I was told twice by PennyMac reps that I needed one, but I didn't end up needing one. Otherwise, the communication was great! Hector or other representatives were easily reachable and had answers readily available. Closing came faster than I expected.
It great
My experience with PennyMac was exceptional. Brent Kapaun was the best. He made everything seem so understandably easy. I felt comfortable and would defiantly and always use PennyMac for any of my home needs. Everyone was friendly and very caring. Kudos to Brent for making me feel like part of the PennyMac family. A family you would actually want to be a part of. :) Thank you!!!
Better communication.
Lana and the My Mac team were amazing! We have been with PennyMac for almost 5 years now and I don't see us changing mortgage companies any time soon because of the amazing experience we have had with this company and with their awesome employees!
Once, the first application was put aside and we started over again, things went fairly smoothly.
Excellent service
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.