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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My Loan Processor Jason Hord was key in this process, always calling me back as planned and coordinating with other individuals in the company.
Awesome guidance and support, Josh in Plano (from Hawaii) was very helpful and thorough, all Penny Mac employees provided excellent service.
Everyone was vary professional
The experience was clear and easy to understand
As an existing excellent customer, I would have expected PennyMac to give me the best available interest rates for my refinancing. I didn’t expect that I would have to look elsewhere to get better rates for PennyMac to match. That was very disappointing. Other than that, the experience was very good.
n/a
Everything went pretty easy
Prompt attention far loan process
Ajanay was terrific in keeping us posted on our status and what was needed and why. As for the notary that was working for the title company, he was not very helpful on the process to provide the closing payment. However with the help of Jamie at BNT and Ajanay we were able to close out on time despite our lack of guidance. One recommendation is to provide guidance to customers when to stop paying current mortgage, as I continued with payments even after loan closing.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.