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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Daniel G.'s profile image
Daniel G. 
on Birdeye

4 years ago

My Loan Processor Jason Hord was key in this process, always calling me back as planned and coordinating with other individuals in the company. 

David S.'s profile image
David S. 
on Birdeye

4 years ago

My only complaint was the use of 2 different websites by PennyMac. The eSign site and the regular check your loan site. The links in the emails didn't always seem to point to the correct site when they requested documents. Maybe it was suppose to be that way. 

JOHN D.'s profile image
JOHN D. 
on Birdeye

4 years ago

Everyone was vary professional 

SUMANI A.'s profile image
SUMANI A. 
on Birdeye

4 years ago

As an existing excellent customer, I would have expected PennyMac to give me the best available interest rates for my refinancing. I didn’t expect that I would have to look elsewhere to get better rates for PennyMac to match. That was very disappointing. Other than that, the experience was very good. 

ZACHARY O.'s profile image
ZACHARY O. 
on Birdeye

4 years ago

n/a 

JASON J.'s profile image
JASON J. 
on Birdeye

4 years ago

Everything went pretty easy 

Deborah Bates J.'s profile image
Deborah Bates J. 
on Birdeye

4 years ago

THE WHOLE PROCESS 

JOHN W.'s profile image
JOHN W. 
on Birdeye

4 years ago

My experience with Regina Lal and Christopher Cruz on my mortgage refinance was very excellent. 

Adam G.'s profile image
Adam G. 
on Birdeye

4 years ago

Prompt attention far loan process  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.