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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Daniel G.'s profile image
Daniel G. 
6 years ago

My Loan Processor Jason Hord was key in this process, always calling me back as planned and coordinating with other individuals in the company. 

Robert W.'s profile image
Robert W. 
6 years ago

Awesome guidance and support, Josh in Plano (from Hawaii) was very helpful and thorough, all Penny Mac employees provided excellent service. 

JOHN D.'s profile image
JOHN D. 
6 years ago

Everyone was vary professional 

AUSTIN H.'s profile image
AUSTIN H. 
6 years ago

The experience was clear and easy to understand 

SUMANI A.'s profile image
SUMANI A. 
6 years ago

As an existing excellent customer, I would have expected PennyMac to give me the best available interest rates for my refinancing. I didn’t expect that I would have to look elsewhere to get better rates for PennyMac to match. That was very disappointing. Other than that, the experience was very good. 

ZACHARY O.'s profile image
ZACHARY O. 
6 years ago

n/a 

JASON J.'s profile image
JASON J. 
6 years ago

Everything went pretty easy 

Adam G.'s profile image
Adam G. 
6 years ago

Prompt attention far loan process 

ERIC M.'s profile image
ERIC M. 
6 years ago

Ajanay was terrific in keeping us posted on our status and what was needed and why. As for the notary that was working for the title company, he was not very helpful on the process to provide the closing payment. However with the help of Jamie at BNT and Ajanay we were able to close out on time despite our lack of guidance. One recommendation is to provide guidance to customers when to stop paying current mortgage, as I continued with payments even after loan closing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.