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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
So easy and smooth. I'm not a tech suave person but my Mac Team was very helpful in working thru the e signature and document upload process. my emails were answered promptly What I appreciated the most is that went I did call the customer service number, I got several different people, not always Carmelita or Terrance, but they all seemed to be very familiar with my loan and were always very helpful!!
My closing date was set for 2/15/2020 but the day right before it was discovered that my escrowed taxes were unpaid. Molly couldn’t help me understand why. Customer service may have been at fault for that but again no one could figure it out so I was delayed closing for another week. Molly stopped answering or calling before the issue was solved. I had to keep calling to see if the issue was solved and someone else had to step in and expedite my closing process for me. Thank God for him!
Fast, easy, smooth, got the rate I was promised.
Better communication. I tried calling several times with no answers. Wrong information was provided to me. Information was not informed to me as well
John Buchanan was so helpful and patient with me during the whole process!
Just follow the required steps and have all documents in place when asked for and outcome should be smooth sailing. Thanks
It has been a great experience working with everyone at PennyMac. Things flowed very smoothly and Carmelita kept me informed with progress updates frequently.
Timely service, great communication.
Communicating with folks that know what they're doing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.