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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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Glauco G.'s profile image
Glauco G. 
4 years ago

Clear communication, including documentation request. 

KAMALANATHAN A.'s profile image
KAMALANATHAN A. 
4 years ago

Overall process was smooth 

David S.'s profile image
David S. 
4 years ago

This was a quick fast and easy process. I highly recommend Penny Mac! 

Robert R.'s profile image
Robert R. 
4 years ago

Too much to type. But basically PennyMac has more business than they can handle. Lack with communication and understanding of individual customers loan. I had to make sure Tara new the parameters of my loan each time and even then she would just sound like a robot and state what other teams told her to. When the information was wrong. She didn’t know even to push back when I asked. 

Andrea S.'s profile image
Andrea S. 
4 years ago

Wasn’t to bad, timing was just off because I work nights but we were able to complete task the very next day. 

BRITTANY B.'s profile image
BRITTANY B. 
4 years ago

Awesome experience and easy process 

Shirley M.'s profile image
Shirley M. 
4 years ago

Five Stars. I appreciated how friendly they were. 

Benjamin R.'s profile image
Benjamin R. 
4 years ago

Service overall was okay since everything was done by computer,which I have had problems with the internet,the contact person assigned was very helpful and work with me in resolving problems. 

Connor M.'s profile image
Connor M. 
4 years ago

Everything went very smooth 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.