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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was very smooth and communication via email and phone was great. We appreciated the convenience of having a mobile notary come to us and being able to do everything else online.
I’ve been with PennyMac for a few years now. The refinancing was a breeze, a great team at PennyMac for sure!! Highly recommend PennyMac!
Maybe due to short staff but sometimes difficult to get a clear idea of what was going on.
I feel that I was not properly informed that two of my current loans would be satisfied or paid off. One had already been paid off by me and the other was at a .9% interest rate.
Great to work with!
The numbers were very competitive and above all you kept your word when you made a promise. Also always available when I needed answers.
The customer portal needs some work with regards to loading documents that are not specifically associated with a task, but Paul was great! He was always quick to answer any questions I had and got back to me the same day if he was unavailable when I called.
Quick and easy
At the beginning, the process was very rough. I had difficulty reaching people from the team to answer my questions efficiently. Annie stepped in and everything changed for the better. She is an excellent communicator, and helped get the refinance to the finish line.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.