This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Annie McCowen was very helpful throughout this stressful application for my refinance. She was very clear about what documents were needed and/or missing, throughout the process.
She was great
The document process was a little difficult. Often documents were requested but the portal said I was up to date with no way to upload more/ again/revise.
Better phone service as in talking with the same person and being able to contact them
Bumped up my closing date by a week at the last minute and Tara didn't miss a beat
It was fine.
Service overall was okay since everything was done by computer,which I have had problems with the internet,the contact person assigned was very helpful and work with me in resolving problems.
Joe and Rylee were great, the earlier team and your other teams that do the u see writing and especially the subordination team really dropped the ball. I was as close to a perfect client as you can get and the process took 10 plus months. Joe really pushed his teams at the end to get it complete. I had to finally cancel my empty HELOC to get it done.
Everything went very smooth
PENNYMAC has a 4.5 star rating with 5,405 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.