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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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CHRISTOPHER D.'s profile image
CHRISTOPHER D. 
2 years ago

Annie McCowen was very helpful throughout this stressful application for my refinance. She was very clear about what documents were needed and/or missing, throughout the process. 

John B.'s profile image
John B. 
2 years ago

She was great 

LINDA M.'s profile image
LINDA M. 
2 years ago

The document process was a little difficult. Often documents were requested but the portal said I was up to date with no way to upload more/ again/revise. 

Robert Peterson J.'s profile image
Robert Peterson J. 
2 years ago

Better phone service as in talking with the same person and being able to contact them 

Ken A.'s profile image
Ken A. 
2 years ago

Bumped up my closing date by a week at the last minute and Tara didn't miss a beat 

Katheryn L.'s profile image
Katheryn L. 
2 years ago

It was fine. 

Benjamin R.'s profile image
Benjamin R. 
2 years ago

Service overall was okay since everything was done by computer,which I have had problems with the internet,the contact person assigned was very helpful and work with me in resolving problems. 

Ronald L.'s profile image
Ronald L. 
2 years ago

Joe and Rylee were great, the earlier team and your other teams that do the u see writing and especially the subordination team really dropped the ball. I was as close to a perfect client as you can get and the process took 10 plus months. Joe really pushed his teams at the end to get it complete. I had to finally cancel my empty HELOC to get it done. 

Connor M.'s profile image
Connor M. 
2 years ago

Everything went very smooth 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.