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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Justine M.'s profile image
Justine M. 
2 years ago

great Service 

Adam P.'s profile image
Adam P. 
2 years ago

I had several challenges with the loan process. Tynisha was always professional and tried to help. This was a cash out refinance. Early on in the process I was told we could not keep our existing HELOC, so I agreed to close it, and asked if I should close it right away. I was told closing it would slow down the process. This ended up taking an extra 1-1/2 months to close. What was unpleasant was weekly phone calls that everything was moving along fine when it wasn't. Running up against rate lock expirations and absolutely ... read more

Curtis G.'s profile image
Curtis G. 
2 years ago

Thanks Austin!!! 

WENDY H.'s profile image
WENDY H. 
2 years ago

Thank you for your service and attention to my load. 

JAGVINDER S.'s profile image
JAGVINDER S. 
2 years ago

we got the best loan. if everyone was on same page, loan originator and closing team did not had access to same portal and loan originators were not that responsive. I had to keep calling and emailing them over and over. 

BRANDON S.'s profile image
BRANDON S. 
2 years ago

Tiffany made my experience really pleasant. I could always count on her to call with an update and make sure I understood what was next in the process. Thank you so much! 

Ronald G.'s profile image
Ronald G. 
2 years ago

Everyone I dealt with was very friendly and handled everything very professionally 

Carolyn J.'s profile image
Carolyn J. 
2 years ago

Mrs Izabella Boyd made my experience awesome!!! The initial 2 agents (Stephen Toth and Patrick) were unresponsive, I had to continually call them (for over 30 days), they were unmotivated and clueless. Izabella took over my loan and after a 10 minute phone call my wife and I know we would have a much better experience dealing with her. She took charge of the entire loan process reaching out to multiple individuals to try to get the job done. But most of all she kept in contact with me “daily”, that is the true essence of c... read more

Frank G.'s profile image
Frank G. 
2 years ago

Great service and quick closing with a great rate 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.