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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From the moment I started working with Gabrielle Tamala at the very beginnint until I was switched over to Mylana Lane, and all the way up through closing, service was prompt and courteous. Even if I asked a million questions no one got impatient with me. I am super pleased with speed in which closing was scheduled. I am very happy with the entire process.
The entire process was painless. Everyone was very nice, professional and helped me with all my questions.
I got the best rate from PennyMac but probably the worst service. I don't know who Joseph Ferrante is. I spoke to Maged Nashid whom I could bearly understand and I couldn't communicate very well with. I intend to apply for another Mortgage Loan in approximately 6 months and I feel like I don't want to deal with PennyMac again.
Post My Review
communication with Polina
This was a very painless process, from the initial phone call to the closing. I am very pleased with the customer service we received.
Service was great
Jon called weekly to give me updates even if there wasn't any. Made sure I didn't feel like we were at a stand still. He walked me through the process and made sure it seemed very simple for someone like me to understand. Jon and his team was amazing. Would recommend his team every time.
Very helpful
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.