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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From the moment I started working with Gabrielle Tamala at the very beginnint until I was switched over to Mylana Lane, and all the way up through closing, service was prompt and courteous. Even if I asked a million questions no one got impatient with me. I am super pleased with speed in which closing was scheduled. I am very happy with the entire process.
While we were able to close everything within the correct time frame, there were details that left us a bit scrambling. For example, we were told by PennyMac that we would need to prepare a cashier check for the down payment. It turned out the title company wanted a wired transfer. This was resolved without too much trouble, but it indicates a certain level of inaccuracy in the process. Other details regarded the need for documentation to be signed and communication to both parties in this co-owned mortgage. Only one receive... read more
I made several calls to dash’s jones and she never returned my calls. I was told she would return my calls but never did. Was told she was my loan agent and I had to always speak with someone different when I called.
A pleasure to work with this company.
Pennymac had a very smoothe process and communicated extremely well and made clear and understandable responses. Would totally recommend pennymac! Thanks!
Very Pleased with the overall process. Very easy. Very smooth from start to finish. Went faster than expected.
From beginning to end the process was easy and seamless.
Great service!
Jon called weekly to give me updates even if there wasn't any. Made sure I didn't feel like we were at a stand still. He walked me through the process and made sure it seemed very simple for someone like me to understand. Jon and his team was amazing. Would recommend his team every time.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,422 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.