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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Rebecca A.'s profile image
Rebecca A. 
2 years ago

We got through the whole process quickly, and all the documents needed were clearly stated to me. I was always kept in the loop 

BERNARDO G.'s profile image
BERNARDO G. 
2 years ago

Everything me my expectations. 

Anne D.'s profile image
Anne D. 
2 years ago

While we were able to close everything within the correct time frame, there were details that left us a bit scrambling. For example, we were told by PennyMac that we would need to prepare a cashier check for the down payment. It turned out the title company wanted a wired transfer. This was resolved without too much trouble, but it indicates a certain level of inaccuracy in the process. Other details regarded the need for documentation to be signed and communication to both parties in this co-owned mortgage. Only one receive... read more

Ava J.'s profile image
Ava J. 
2 years ago

I made several calls to dash’s jones and she never returned my calls. I was told she would return my calls but never did. Was told she was my loan agent and I had to always speak with someone different when I called. 

Rose T.'s profile image
Rose T. 
2 years ago

My experience was very good. I had clear and prompt communication with the representatives. The refinance process went quickly and accurately. 

Rufus Johnson J.'s profile image
Rufus Johnson J. 
2 years ago

A pleasure to work with this company. 

Stacy T.'s profile image
Stacy T. 
2 years ago

Pennymac had a very smoothe process and communicated extremely well and made clear and understandable responses. Would totally recommend pennymac! Thanks! 

EDWARD ADAMSON J.'s profile image
EDWARD ADAMSON J. 
2 years ago

Very Pleased with the overall process. Very easy. Very smooth from start to finish. Went faster than expected. 

DOLPHUS BRYANT I.'s profile image
DOLPHUS BRYANT I. 
2 years ago

Great service! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.