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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Megan Thompson is awsome!!!
I give PennyMac a 4 Star rating.
Loan Officer was not very responsive, closing documents were sent to us incorrectly numerous times.
If agents tell us they are going to call us back a certain time/day, it would be nice if they actually followed through.
Very clear and helpful. No delays and great to work with.
I have been with PennyMac for the life of my home loan and refinanced twice. Every interaction has been wonderful, and they have always guaranteed the best rate. I have nothing but great things to say about this company.
The requests to complete documents and the website itself were confusing. After we started our application to refinance, we kept getting phone calls to apply to refinance. Why, we had already applied! That was confusing and a waste of time. Also, we received a payoff demand letter that was alarming and confusing when we had just signed closing papers the day before.
when requesting a refiianance over the phone that the figures are correct the first time. The documents are totally not the same and the closing cost amount are not even mention on the phone. documents are sent right away to sign without someone calling to go over with you. We had called serval times and never received a call had to text thru website.
Terry was great to work with when it was passed off to Frank that was when the prosses whet bad it took more than three months
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.