PENNYMAC

MILDRED J. 

on Birdeye

5 years ago

My closing documents were different than the documents I Esigned 

Melinda P. 

on Birdeye

5 years ago

I talked to a person about the closing documents and that the figures were off. A representative told me they were correct and then the very morning I was to sign I found out the amounts were not correct and it delayed my closing 5 days. Not very professional. I still do not know if it was done correctly. 

SAMUEL W. 

on Birdeye

5 years ago

Even though the process took longer than expected refinancing my home was managed well. Constant communication helped ease my concerns throughout the entire process. 

ARTINA Crawford H. 

on Birdeye

5 years ago

The entire process was very easy. Each representative was thorough and patient. Drew stayed in constant communication with me to make sure I knew what was going to happen next. My questions were answered quickly. If/when I purchase another property I will use PennyMac's services again. 

EUGENIO V. 

on Birdeye

5 years ago

It was very short and very Easy 

Janice M. 

on Birdeye

5 years ago

Nick 

KENNETH K. 

on Birdeye

5 years ago

Great service from Rick de Carlo and Drew Schmelig! Everything was smooth except the first closing, when the notary did not show up. The MacTeam got everything straightened out and we had a different notary assigned within a few days. The new notary was exceptionally professional, and everything went smoothly from there. 

JODY B. 

on Birdeye

5 years ago

Very easy to talk to and answered all questions clearly throughout entire process! 

William Wood I. 

on Birdeye

5 years ago

My refinancing experience exceeded my expectations. Explanations were clear and pertinent. Everyone was personal and professional. Well done.