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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,410 reviews
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SUZANNE L.'s profile image
SUZANNE L. 
4 years ago

Everything about the experience was great. Excellent communications, so we always understood what the expectations were at each phase. 

JARED E.'s profile image
JARED E. 
4 years ago

The refinance process was smooth and painless. Thanks! 

Judy W.'s profile image
Judy W. 
4 years ago

Deion Smith was very communicative and professional. Thanks for a smooth experience. 

Arthur K.'s profile image
Arthur K. 
4 years ago

Great to work with 

Jackie N.'s profile image
Jackie N. 
4 years ago

The problem I had was closing was at my house on Friday at 10 am so took the day off. Waited all day. Got a message at 7:45 pm the night before that an attorney had not been secured. The 10 am closing that was moved to 1 pm then 7pm and no show. Finally got the attorney for 1pm Saturday, after much insistence. Quick close but I didn't get a copy of the papers and told I would get a CD. Everything else was very smooth but the closing was unacceptable. Nicholas was great to work with. 

AMANDA G.'s profile image
AMANDA G. 
4 years ago

Everything went better than expected. 

DOUGLAS S.'s profile image
DOUGLAS S. 
4 years ago

Thanks Penny Mac 

NEIL T.'s profile image
NEIL T. 
4 years ago

Very prompt follow up after submitting refinancing request. Easy process with the online e-sign procedures, most documents taken care of day 1. 

Pamela P.'s profile image
Pamela P. 
4 years ago

Nathan Hoffman was excellent walking me thru the process. He was a great help with keeping everything in order. Answered all my questions and eased all my worries. Great job!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,410 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.