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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The refinance process was smooth and painless. Thanks!
Deion Smith was very communicative and professional. Thanks for a smooth experience.
Great to work with
The problem I had was closing was at my house on Friday at 10 am so took the day off. Waited all day. Got a message at 7:45 pm the night before that an attorney had not been secured. The 10 am closing that was moved to 1 pm then 7pm and no show. Finally got the attorney for 1pm Saturday, after much insistence. Quick close but I didn't get a copy of the papers and told I would get a CD. Everything else was very smooth but the closing was unacceptable. Nicholas was great to work with.
Everything went better than expected.
Thanks Penny Mac
Very prompt follow up after submitting refinancing request. Easy process with the online e-sign procedures, most documents taken care of day 1.
I talked to a person about the closing documents and that the figures were off. A representative told me they were correct and then the very morning I was to sign I found out the amounts were not correct and it delayed my closing 5 days. Not very professional. I still do not know if it was done correctly.
Nathan Hoffman was excellent walking me thru the process. He was a great help with keeping everything in order. Answered all my questions and eased all my worries. Great job!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.