PENNYMAC

Sharon R. 

on Birdeye

5 years ago

I needed special help working electronically and I was patience guided through the process. 

Terrance M. 

on Birdeye

5 years ago

I had a great experience overall. My loan representative was very courteous and extremely professional. 

RUTLEDGE JONES J. 

on Birdeye

5 years ago

I HAD A GREAT EXPERINCE WORKING WITH PENNY MAC. THE REPRESENTATIVE WAS VERY PROFESSIONAL AND EFFICIENT. HIGHLY RECOMMEND! 

MANH H. 

on Birdeye

5 years ago

All of the reps of PennyMac were extremely friendly and knowledgeable. Robbie made sure to follow up regarding the process to ensure that we were not forgotten. This was a great experience. 

GREGORY W. 

on Birdeye

5 years ago

Easy 

PATRICK H. 

on Birdeye

5 years ago

I WOULD like to say that Nicholas Ore phone number 314-758-1858 deserves FULL recognition and accolades for his work. Penny Mac should reward Nicholas for his diligence and customer service. The opposite applies to our loan officer (Robert Winkler) who dropped the ball on our loan. Did not communicate well - and caused a huge amount of stress at closing when the notary didn't show. Nicholas Or corrected Robert's mistakes. Nicolas Or was professional and went above and beyond to correct the error 

Tony Foxx S. 

on Birdeye

5 years ago

? 

JOSHUA M. 

on Birdeye

5 years ago

Monisha Gleghorn communicated with me on a timely basis. Anytime I left a phone message, she often returned my call on the same day. Although the entire process with PennyMac took quite a bit longer than I expected, it was a rather smooth process and that was certainly helped by timely replies and communication from Mona and the team. Good job Penny Mac! 

Divine O. 

on Birdeye

5 years ago

My name on the document was missed arranged. Instead of Divine Oluwatosin Ojelade, they wrote Divine Ademuyiwa Ojelade. Though, Ademuyiwa was my former first name, but now changed to Divine.