PENNYMAC

Sharon R. 

on Birdeye

5 years ago

I needed special help working electronically and I was patience guided through the process. 

RUTLEDGE JONES J. 

on Birdeye

5 years ago

I HAD A GREAT EXPERINCE WORKING WITH PENNY MAC. THE REPRESENTATIVE WAS VERY PROFESSIONAL AND EFFICIENT. HIGHLY RECOMMEND! 

BRENDAN A. 

on Birdeye

5 years ago

Clear communication and simple process. Took a bit longer than expected, but great! Thank you! 

RICHARD Z. 

on Birdeye

5 years ago

The communication was difficult. Responses to email was sporadic and calling was unclear to maneuver through menus to get to a person. My loan started in July and didn't close until the end of October. I was never really given a good reason why it was taking so long. Should have had more regular communications. 

Dawn G. 

on Birdeye

5 years ago

Had at great experience working with Nathan. 

Michael A. 

on Birdeye

5 years ago

From start to finish all of he agents very helpful and was able to answer all my questions. 

Tony Foxx S. 

on Birdeye

5 years ago

? 

JOSHUA M. 

on Birdeye

5 years ago

Monisha Gleghorn communicated with me on a timely basis. Anytime I left a phone message, she often returned my call on the same day. Although the entire process with PennyMac took quite a bit longer than I expected, it was a rather smooth process and that was certainly helped by timely replies and communication from Mona and the team. Good job Penny Mac! 

Divine O. 

on Birdeye

5 years ago

My name on the document was missed arranged. Instead of Divine Oluwatosin Ojelade, they wrote Divine Ademuyiwa Ojelade. Though, Ademuyiwa was my former first name, but now changed to Divine.