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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The team was always quick to answer my questions and resolve issues that happened to ensure refinance happened as fast as possible. The Covid pandemic made things go slow but PennyMac did their best to get things taken care of as efficiently as possible.
I had a great experience overall. My loan representative was very courteous and extremely professional.
All of the reps of PennyMac were extremely friendly and knowledgeable. Robbie made sure to follow up regarding the process to ensure that we were not forgotten. This was a great experience.
Easy
I WOULD like to say that Nicholas Ore phone number 314-758-1858 deserves FULL recognition and accolades for his work. Penny Mac should reward Nicholas for his diligence and customer service. The opposite applies to our loan officer (Robert Winkler) who dropped the ball on our loan. Did not communicate well - and caused a huge amount of stress at closing when the notary didn't show. Nicholas Or corrected Robert's mistakes. Nicolas Or was professional and went above and beyond to correct the error
A very smooth and professional experience.
Had at great experience working with Nathan.
From start to finish all of he agents very helpful and was able to answer all my questions.
Working with PennyMac on my loan was quick and painless and with eSign the flow of documents is precise and secure.
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.