PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,410 reviews
Select a rating
Thomas B.'s profile image
Thomas B. 
4 years ago

The team was always quick to answer my questions and resolve issues that happened to ensure refinance happened as fast as possible. The Covid pandemic made things go slow but PennyMac did their best to get things taken care of as efficiently as possible. 

Terrance M.'s profile image
Terrance M. 
4 years ago

I had a great experience overall. My loan representative was very courteous and extremely professional. 

BRENDAN A.'s profile image
BRENDAN A. 
4 years ago

Clear communication and simple process. Took a bit longer than expected, but great! Thank you! 

Robert L.'s profile image
Robert L. 
4 years ago

Nathan Hoffman was tremendous. But, our closing was delayed almost 2 weeks because Adam Key, my loan initiator, would not respond to me to clarify some charges and to discuss potential rate changes happening in the overall mortgage loan environment during the process. I definitely saw where other lenders were 1/8 to 1/4?of a % less during the process. Adam, however, did not stay in touch on rates because he was on a ‘special project’ at the request of his boss. Who is your priority? 

ROBERT Wehrle J.'s profile image
ROBERT Wehrle J. 
4 years ago

Everything was done professionally, and conducted in a smooth manner 

GREGORY W.'s profile image
GREGORY W. 
4 years ago

Easy 

Dawn G.'s profile image
Dawn G. 
4 years ago

Had at great experience working with Nathan. 

Michael A.'s profile image
Michael A. 
4 years ago

From start to finish all of he agents very helpful and was able to answer all my questions. 

FERDINAND G.'s profile image
FERDINAND G. 
4 years ago

Working with PennyMac on my loan was quick and painless and with eSign the flow of documents is precise and secure. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,410 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.