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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The team was always quick to answer my questions and resolve issues that happened to ensure refinance happened as fast as possible. The Covid pandemic made things go slow but PennyMac did their best to get things taken care of as efficiently as possible.
I had a great experience overall. My loan representative was very courteous and extremely professional.
Clear communication and simple process. Took a bit longer than expected, but great! Thank you!
Nathan Hoffman was tremendous. But, our closing was delayed almost 2 weeks because Adam Key, my loan initiator, would not respond to me to clarify some charges and to discuss potential rate changes happening in the overall mortgage loan environment during the process. I definitely saw where other lenders were 1/8 to 1/4?of a % less during the process. Adam, however, did not stay in touch on rates because he was on a ‘special project’ at the request of his boss. Who is your priority?
Everything was done professionally, and conducted in a smooth manner
Easy
Had at great experience working with Nathan.
From start to finish all of he agents very helpful and was able to answer all my questions.
Working with PennyMac on my loan was quick and painless and with eSign the flow of documents is precise and secure.
PENNYMAC has a 4.5 star rating with 5,414 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.