This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was very smooth, but since it was a refi from PennyMac to PennyMac, I had expectations that the refi team would understand the servicing side and would have alerted us to stop the auto-draft for our bi-weekly payments after the closing so money wouldn't have been taken out of our account that we will now have to wait for 20 days to get back. That was a little disappointing. Other than that, the process was smooth and all folks we spoke with were very professional and pleasant.
.
Overall experience was everything we expected and more! PennyMac was amazing from the very start. Awesome communication , daily. If my husband had any questions they were answered right away. We’re so happy with PennyMac.
Simple. painless, like the electronic signing and document transfers which saved time of driving somewhere in-person. Over all a great experience.
make it easier to talk to a representative.
Great friendly service
Great to work with. Some phone problems they're working on but everything else was smooth sailing. Very friendly and took time to answer questions.
professional, timely, and accurate service. excellent client service
My closing documents contained a change, from the pre closing documents.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.