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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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DEBORAH N.'s profile image
DEBORAH N. 
4 years ago

Beth provided clear communication regarding the refinance process and answered all questions promptly and accurately. 

JOHNNY O.'s profile image
JOHNNY O. 
4 years ago

The process was very smooth, but since it was a refi from PennyMac to PennyMac, I had expectations that the refi team would understand the servicing side and would have alerted us to stop the auto-draft for our bi-weekly payments after the closing so money wouldn't have been taken out of our account that we will now have to wait for 20 days to get back. That was a little disappointing. Other than that, the process was smooth and all folks we spoke with were very professional and pleasant. 

Robert K.'s profile image
Robert K. 
4 years ago

Loan Process was completed promptly (Title search took longer than expected). All members of the team were knowledgeable, and very helpful, and patient. 

FREDERICK S.'s profile image
FREDERICK S. 
4 years ago

Our re-fi went smoothly and quickly. We would highly recommend PennyMac. 

ANDREW P.'s profile image
ANDREW P. 
4 years ago

Great experience 

XOCHIQUETZAL M.'s profile image
XOCHIQUETZAL M. 
4 years ago

Nathan made the process easy and stress free 

David S.'s profile image
David S. 
4 years ago

I was given the best rate from the beginning and was assured Pennymac would best any other offer. I received several offers but none were close. 

MICHAEL D.'s profile image
MICHAEL D. 
4 years ago

Nathan was extremely helpful along the journey of closing our refinance. Things ended up taking much longer than we thought, but he kept us in the loop the whole time and always let us know what was happening. I greatly appreciate all of his help through the process. 

James B.'s profile image
James B. 
4 years ago

Good people timely responce 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.