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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Renee H.'s profile image
Renee H. 
4 years ago

PennyMac’s loan officers, mymacteam and all other people who I was working with help so much to be clear about the process and closing on our refinance. Thank you all. 

Anthony L.'s profile image
Anthony L. 
4 years ago

Thanks 

Edward C.'s profile image
Edward C. 
4 years ago

. 

PAUL D.'s profile image
PAUL D. 
4 years ago

Communication was very poor— difficult to reach anyone to get information. Was a long and frustrating process. 

Ted U.'s profile image
Ted U. 
4 years ago

make it easier to talk to a representative. 

NABEEL R.'s profile image
NABEEL R. 
4 years ago

Great experience! Much faster than we expected, and hassle-free. 

Sixto P.'s profile image
Sixto P. 
4 years ago

The only good part was my initial interaction for the in take from someone else. Mr. Mueller has very poor communication skills and is the least knowledgeable person that I spoke with during this whole process. When I would call and talk to someone else, they answered my questions with a better attitude and better follow up then Mr. MUELLER. I am actually buying another home and will not be using your company after this interaction with your company. 

Jeffrey J.'s profile image
Jeffrey J. 
4 years ago

Great friendly service 

Richard W.'s profile image
Richard W. 
4 years ago

Great to work with. Some phone problems they're working on but everything else was smooth sailing. Very friendly and took time to answer questions. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.