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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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SAMUEL H.'s profile image
SAMUEL H. 
4 years ago

GREAT!! 

Kirk R.'s profile image
Kirk R. 
4 years ago

Escrow issues 

KEVIN H.'s profile image
KEVIN H. 
4 years ago

I do think there were a few hiccups in the process, but not necessarily reflective of Joe's performance. Closing took longer than expected. 

MICHAEL T.'s profile image
MICHAEL T. 
4 years ago

The process was great! 

VINCENT Van Der M.'s profile image
VINCENT Van Der M. 
4 years ago

The portal and what seemed to be automated emails caused some confusion on what documents were required of us. Deion was exceptional in responding to our queries and remedying any issues. 

Vernon C.'s profile image
Vernon C. 
4 years ago

Great job Nicholas Hagan. Thanks 

MATTHEW B.'s profile image
MATTHEW B. 
4 years ago

. 

JAMES R.'s profile image
JAMES R. 
4 years ago

The PennyMac Team dropped the ball and let things hang for months. I finally had to get involved and make telephone calls and figure out what they did wrong. Once I communicated the requirements to them, the correct information was obtained and things started moving along. Timothy made multiple excuses on why he did not contact me by telephone. He said my phone went to message whenever he called but there's no record that he ever called. The Loan Officer reached me every time she called. 

Walter S.'s profile image
Walter S. 
4 years ago

Great experience fast and smooth in all respects 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.