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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
GREAT!!
Escrow issues
I do think there were a few hiccups in the process, but not necessarily reflective of Joe's performance. Closing took longer than expected.
The process was great!
The portal and what seemed to be automated emails caused some confusion on what documents were required of us. Deion was exceptional in responding to our queries and remedying any issues.
More information about my loan I kinda felt rushed through the process and would have liked more communication
Great job Nicholas Hagan. Thanks
.
The PennyMac Team dropped the ball and let things hang for months. I finally had to get involved and make telephone calls and figure out what they did wrong. Once I communicated the requirements to them, the correct information was obtained and things started moving along. Timothy made multiple excuses on why he did not contact me by telephone. He said my phone went to message whenever he called but there's no record that he ever called. The Loan Officer reached me every time she called.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,414 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.