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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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THOMAS BLOOMBERG J.'s profile image
THOMAS BLOOMBERG J. 
4 years ago

Very fast process with little work on my part. 

JEFFREY R.'s profile image
JEFFREY R. 
4 years ago

PennyMac is a great mortgage company to work with. This will be our third time using them and would recommend them to anyone. 

RUDY C.'s profile image
RUDY C. 
4 years ago

If it wasn't for Joseph Kirleis with his communication on the loan status, I would of backed out of it and shopped elsewher. 

Michael C.'s profile image
Michael C. 
4 years ago

Extremely professional staff. Every part of the process was efficient and we completed ahead of schedule. 

Bridgett S.'s profile image
Bridgett S. 
4 years ago

Overall my refinance experience with Penny Mac was great. I only have 1complaint: I received numerous requests for the same documents. Other than that, it was smooth sailing. 

Landon T.'s profile image
Landon T. 
4 years ago

This was the smoothest refi we've had. Great job! 

JAMES E.'s profile image
JAMES E. 
4 years ago

PennyMac has exceeded anything we could ever ask for when it came to information, the professional employees to the always being available to give an answer. I would recommend PennyMac hands down. 

MATTHEW W.'s profile image
MATTHEW W. 
4 years ago

I understand that we're living in different times right now, but a few things about the process could've gone better. 1) I confirmed with PM that my signing would take place at 10:30 a.m. on a Saturday. I then received a confirmation email from the notary for 1 p.m. When I called to try to reschedule, they said that 1 was their earliest availability. 2) I haven't received much explanation of the process in general. Notary's are no help understanding the process of refinancing.  

Holli D.'s profile image
Holli D. 
4 years ago

A 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.