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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Hilary H.'s profile image
Hilary H. 
4 years ago

The process was as it was explained to me initially. I do not have any further commentary. 

WILLIAM J.'s profile image
WILLIAM J. 
4 years ago

The support from Charles and MY'esha we good. I rec. a quote in mid June and closed 9/28/2020 so what do you think. If you would like to contact me a 1-714-914-2523 I would be happy to discuss with you. Again Charles Shepherd what great and if not for him I would have given up a long time ago. 

William Eckert I.'s profile image
William Eckert I. 
4 years ago

Michelle was very organized and well prepared for the closing session. Her preparedness and attention to detail made the whole process go smoothly. She was able to answer all of my questions and was able to provide additional details without hesitation when requested. 

DELTON O.'s profile image
DELTON O. 
4 years ago

Great experience with all contacts at Penny Mac. 

MARY R.'s profile image
MARY R. 
4 years ago

Everything went smoothly and quick. Lowering our interest and payments made it all worth it. Good time to refinance. 

Teshiera J.'s profile image
Teshiera J. 
4 years ago

I love PennyMac. Now do to the fact of this being my first home, so first time refinancing as well, a lot of things were like a foreign language to me! However, all of my questions were answered thoroughly and everything explained to me in great detail. I am pleased with the service of my PennyMac Team!! Thsnk you all! 

Robert W.'s profile image
Robert W. 
4 years ago

Great job Tim. Appreciate getting me through. 

CHRISTOPHER H.'s profile image
CHRISTOPHER H. 
4 years ago

I had many questions during the process but when I called my reps # or emailed I got an auto generated email reply and the phone answering service went in loops and eventually dismissed the call due to high call volume. 

Jacob H.'s profile image
Jacob H. 
4 years ago

Joe was great! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.