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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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Michael C.'s profile image
Michael C. 
6 years ago

Extremely professional staff. Every part of the process was efficient and we completed ahead of schedule. 

Robert W.'s profile image
Robert W. 
6 years ago

Great job Tim. Appreciate getting me through. 

Loren A.'s profile image
Loren A. 
6 years ago

still cannot believe that we actually closed in less than (2) weeks from my original call to PennyMac. Glad we chose to refinance with the bank that has held our mortgage for the last several years. very impressive. 

Eric Williams I.'s profile image
Eric Williams I. 
6 years ago

From start to finish the whole refinance process was handled meticulously. It actually took less time than I imagined and everyone in the process was very professional. I would definitely recommend PennyMac to anyone interested in buying or refinancing a home. 

DUNCAN G.'s profile image
DUNCAN G. 
6 years ago

Both Joe Kirleis (processing) and John Kimble jr. (sales) were both responsive and helpful with everything. Having worked in the industry in the past I know how difficult it can be to move loans along with required processes and waiting for document requests from clients. They both completed their work with efficiency and professionalism. 

JAMES B.'s profile image
JAMES B. 
6 years ago

Everything was on schedule and as advertised. 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
6 years ago

Adam Key was not responsive at all. I reached out to him 10+ times, and after I committed to the refinance he only returned my message once. He provided terrible customer service. 

Keith H.'s profile image
Keith H. 
6 years ago

Easy to deal with smooth transaction 

DENNIS S.'s profile image
DENNIS S. 
6 years ago

Easy and quick 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.