PENNYMAC

ADAM W. 

on Birdeye

6 years ago

I requested a digital copy of my closing paperwork and never received it. I called and called and never got a reply. I emailed as well and no reply. Another reason why I am unlikely to refer penny mac is the high fees to close 

RODRICK H. 

on Birdeye

6 years ago

No review 

Brian L. 

on Birdeye

6 years ago

Very little was required of me. Just fill out a few forms then sign sign sign. If I could go back to every house I've purchased I would chose PennyMac. Aces! 

JARED R. 

on Birdeye

6 years ago

Great 

CHAD A. 

on Birdeye

6 years ago

Very easy to talk to and work with. 

ABRAM B. 

on Birdeye

6 years ago

Thank you monisha grehorn for the excellent customer service and pennymac team for always updating us about our paperwork processing and for helping us all the way to our final step.. keep up the good work.. 

TERRANCE L. 

on Birdeye

6 years ago

The easiest and fastest loan refi I have ever done. 

Alan T. 

on Birdeye

6 years ago

My'Esha was great! She was calm, courteous and helpful. When I had an issue, we figured out what was happening and she fixed it. She managed the process and kept me informed. Give that woman a raise, PennyMac! 

OWEN W. 

on Birdeye

6 years ago

We refinanced our existing PennyMac loan and signed papers in a timely manner. 3-4 weeks later we were notified of a problem with the paperwork. It took an additional 3-4 weeks to get new papers signed. Two signing appointments were canceled and we were not notified ahead of time. There were multiple issues with the title company and various other people not knowing how to do their job. If it had not been for Drew Schmelig and his communication with us we would have gone with another company.