PENNYMAC

Lee L. 

on Birdeye

6 years ago

The most painless home financing experience ever! The processing team were professional and genuinely friendly. They left no rock unturned and made sure I was informed on every stage of the process. My loan was processed and completed in less than 3 weeks! Absolutely amazing. Thank you PMac! 

LaWanda S. 

on Birdeye

6 years ago

Overall they stayed in communication with me throughout the entire process and Carlton Blood did answer any questions I may have been confused on. 

CHARLES D. 

on Birdeye

6 years ago

The application process went well. There were special circumstances that I informed the team of throughout the process. The closing was ready earlier than expected and the process faltered. Response to my phone calls and emails was slow. Given that they were ready to close earlier, I expected the documents to be ready on the agreed upon closing date. The documents came late. I worked until early morning printing and organizing them for a closing appointment with a notary later that day. 

Randi V. 

on Birdeye

6 years ago

It took a little longer than expected, but other than that everything went well. 

ADAM W. 

on Birdeye

6 years ago

I requested a digital copy of my closing paperwork and never received it. I called and called and never got a reply. I emailed as well and no reply. Another reason why I am unlikely to refer penny mac is the high fees to close 

Charles B. 

on Birdeye

6 years ago

My experience with Penny Mac was professional and faster than expected. 

JARED R. 

on Birdeye

6 years ago

Great 

ABRAM B. 

on Birdeye

6 years ago

Thank you monisha grehorn for the excellent customer service and pennymac team for always updating us about our paperwork processing and for helping us all the way to our final step.. keep up the good work.. 

KENNETH M. 

on Birdeye

6 years ago

This process was fast, & easy. Communication was good & they made it a very comfortable process.