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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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RICHARD P.'s profile image
RICHARD P. 
4 years ago

It was one of the most frustrating experiences mainly because I could never contact anyone. Right after starting the refi i sent email to both my original loan officer abdul Saleh and Robert Winkler to see if I could take $ out. I got no reply. I kept trying to call Robert, I kept getting some woman's voicemail and never got a call back.I tried contacting someone via the website too. No answers. The only way we FINALLY got in touch with someone was by my husband waiting on the phone for 30 min. 

DEENA T.'s profile image
DEENA T. 
4 years ago

Uncomplicated, fast, clear explanations, met my objectives and expectations. Thank you. 

Brandyn B.'s profile image
Brandyn B. 
4 years ago

Great service but hard to get ahold of anybody on the phone. 

EVELYN L.'s profile image
EVELYN L. 
4 years ago

easy 

ARMANDO L.'s profile image
ARMANDO L. 
4 years ago

thank you again :) 

ELIZABETH N.'s profile image
ELIZABETH N. 
4 years ago

It was very hard to reach the correct person for information. The time zone difference didn’t help. Scheduling the closing with someone showing up was more painful than giving birth! 

LAMONT S.'s profile image
LAMONT S. 
4 years ago

Great smooth experience 

JAIRO O.'s profile image
JAIRO O. 
4 years ago

Very good 

JEFFERY M.'s profile image
JEFFERY M. 
4 years ago

She was very pleasant to deal with and was prompt to return phone calls. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.