PENNYMAC

DEENA T. 

on Birdeye

5 years ago

Uncomplicated, fast, clear explanations, met my objectives and expectations. Thank you. 

Brandyn B. 

on Birdeye

5 years ago

Great service but hard to get ahold of anybody on the phone. 

EVELYN L. 

on Birdeye

5 years ago

easy 

MICHAEL G. 

on Birdeye

5 years ago

Our loan officer was professional and informative. He kept us up to date throughout the entire process. 

Philip F. 

on Birdeye

5 years ago

It would really be helpful that documents you e signed and sent, that you be notified by email or text that they were received and correct. Communication through phone is like playing phone tag, getting through is almost impossible, a dedicated extension would have been helpful, the use of telcos like the doctors now use would have simpflied the process immensely. 

Dorothy J. 

on Birdeye

5 years ago

My representative called me to introduce himself and told me what to expect in the weeks to come. He then called me on a weekly basis when he said he would call me. I provided him with the proper documents and within the next few weeks we closed. The process was very easy with his guidance. 

LUIS C. 

on Birdeye

5 years ago

It was fast and easy. 

Leslie S. 

on Birdeye

5 years ago

I personally feel that it was not so much Mr. Bloods fault or anyone I personally talked to. The crazy atmosphere that this pandemic has put everyone in, and out of the offices, and working from home ,and the problems this has caused . I was required to do far more documentation than any other lender would require. And I was already with PennyMac.. Also this was not my first time around finance. I spent 34 years in the banking world, I retired from that world 30 years ago. Les Seibert 

Christopher R. 

on Birdeye

5 years ago

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