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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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C C.'s profile image
4 years ago

Well done!!!!!  

Demaris L.'s profile image
Demaris L. 
4 years ago

The communication was great and easy to understand the process. 

Ronald F.'s profile image
Ronald F. 
4 years ago

The overall process went very quickly primarily because documents were 'esigned' versus faxing and mailing. Pretty painless operation... 

MARK K.'s profile image
MARK K. 
4 years ago

Very simple process. Never left my home. Kept me updated every step of the way. Kudos to Bryan Ross; very knowledgeable and helpful. Kudos to Monisha Gleghorn; who kept me posted, and is also very knowledgeable. She was also a blast to talk to on the phone. 

Devin H.'s profile image
Devin H. 
4 years ago

The group I had did a fantastic job! This process was quick and efficent with such professionalism I couldn't help but post on social media and inform my friends. Thank you again for doing such a great job, my future loans or refinancing will be done exclusively through PennyMac!!! 

MELVIN L.'s profile image
MELVIN L. 
4 years ago

There was zero communication as to were we were with the loan, what else was needed and what happens next. We had to call and go through the phone tree if we wanted any information and no one called us back after leaving multiple voicemails to our loan officer (Timothy Carter and Andree Pinson) as well as Andree Pinsons managed. It was not a good experience and was extremely frustrating. We still do not know if our loan has closed yet and just received this email to take a surgery! 

Rodney S.'s profile image
Rodney S. 
4 years ago

My loan was done in a timely manner. 

Francisco L.'s profile image
Francisco L. 
4 years ago

Very helpful and timely service made for a comfortable and enjoyable experience! 

WILLIAM W.'s profile image
WILLIAM W. 
4 years ago

The biggest piece of the puzzle that made the entire process a great experience was the fact that the process was very organized and planned out. Each conversation was clear and direct and professional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.