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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Well done!!!!!
I was impressed with the team of folks working and communicating each step.
Frequent and concise communication
The process was incredibly quick but thorough. We closed within a very timely timeframe and all instructions and interactions w/ PennyMac were great.
There was zero communication as to were we were with the loan, what else was needed and what happens next. We had to call and go through the phone tree if we wanted any information and no one called us back after leaving multiple voicemails to our loan officer (Timothy Carter and Andree Pinson) as well as Andree Pinsons managed. It was not a good experience and was extremely frustrating. We still do not know if our loan has closed yet and just received this email to take a surgery!
My loan was done in a timely manner.
All of the representatives from PennyMac were very professional and displayed outstanding customer service. Keep up the good work!
Everyone was professional, personable, easy to understand and great to work with.
told me what was needed and when they got it things fell like domino's
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.