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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The communication was great and easy to understand the process.
The overall process went very quickly primarily because documents were 'esigned' versus faxing and mailing. Pretty painless operation...
The process was incredibly quick but thorough. We closed within a very timely timeframe and all instructions and interactions w/ PennyMac were great.
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I suppose the process went as smoothly as anyone could have expected during the current environment. I do feel better about it having stayed with PennyMac on the refinance.
Communication was terrible, and we experienced delay after inexplicable delay. The original closing date came and went without any updated communication from PennyMac. I had to ask for progress updates, and rarely received a satisfactory response. I do understand you are quite busy, but this refinance was handled very poorly. There were too many people involved that did not know what was going on. The web portal is also poorly designed, with confusing requests and sections that would not load.
Great
quick and direct very supportive
Communication was great.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,422 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.