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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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Toby B.'s profile image
Toby B. 
6 years ago

Our mortgage was already through PennyMac & they made the process of taking out a VA Interest Rate Reduction Refinance Loan (VA IRRRL) very seamless. 2.25% was available on the market at the time & PennyMac made it clear to me I would get that rate. Everything was done online leading up to the closing date. On close, a rep came to our house at a convenient time & finished all the in-person paper work that was required. I would recommend them to anyone 

Melanie M.'s profile image
Melanie M. 
6 years ago

It was a quick and easy process to refi. Everything was explained clearly and there were no unexpected surprises. We are happy we decided to use Penny Mac to refinance! 

James Lowe J.'s profile image
James Lowe J. 
6 years ago

I suppose the process went as smoothly as anyone could have expected during the current environment. I do feel better about it having stayed with PennyMac on the refinance. 

Willie S.'s profile image
Willie S. 
6 years ago

Finally an experienced tool, that's fueled an investment. Life is Happiness when PennyMac helps. Three steps, three people & now. Carl Wren wrote my loan and presented it. Dennis Mueller structured variant figures and approved. Jeffrey Michener reviewed my loan, revised my investment with completed VA notes. Thanks to this M.A.C. team, I'm a happy veteran of the US Air Force, in a home with love. Thank you PennyMac Loan Services. W. Stephens 

John R.'s profile image
John R. 
6 years ago

Everything was easy. The process was quick and communication between us and PENNYMAC was effortless. We are very pleased with the service we received. 

GARY R.'s profile image
GARY R. 
6 years ago

There was a mix up on the closing with the Title company.. The first closing date was 9/11/2020 but no one showed. Deion was instrumental in finding out what had happened. There told him that one of there notaries wasn't available. The next closing went off as planed on the 15th of September 2020. Deion answered all my questions and that was a great feeling. Thank You 

Micheal P.'s profile image
Micheal P. 
6 years ago

No 

Fredric F.'s profile image
Fredric F. 
6 years ago

By far, this was the most seamless refi I've ever completed. Thanks for a great job by all. 

Kevin F.'s profile image
Kevin F. 
6 years ago

The closing process for our loan went very smooth and was not delayed. The people at PennyMac were very helpful and answered our questions in a timely manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.