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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Jason D.'s profile image
Jason D. 
on Birdeye

2 years ago

Thank you Brittany! I actually looked forward to our weekly calls. 

Caitlyn M.'s profile image
Caitlyn M. 
on Birdeye

2 years ago

John and Latasha were amazing. They walked me through every step of the process. Special thanks to Latasha who was kind on my best days and my worst days. Her customer service was outstanding and consistent. Her communication was thorough and she ALWAYS followed up. 

Cody M.'s profile image
Cody M. 
on Birdeye

2 years ago

They refinanced my loan. Thanks 

Ryan M.'s profile image
Ryan M. 
on Birdeye

2 years ago

Great experience 

Roger M.'s profile image
Roger M. 
on Birdeye

2 years ago

Better communication by phone instead of electronic emails. 

James C.'s profile image
James C. 
on Birdeye

2 years ago

.......... 

VICTOR V.'s profile image
VICTOR V. 
on Birdeye

2 years ago

Great communication 

Maramonie K.'s profile image
Maramonie K. 
on Birdeye

2 years ago

Overall the process was easy. There was one miscommunication that caused us to spend $200 on a termite inspection that we didn't need, but other than that everything went well. 

Tabriz A.'s profile image
Tabriz A. 
on Birdeye

2 years ago

Sandi was great. But the other staff (Nicholas) poorly communicated what needed to happen, didn’t follow through on what they said and didn’t give the credit they assured me. Lesson learned: to have staff provide assurance in writing. Last time I work with Pennac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.