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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you Brittany! I actually looked forward to our weekly calls.
John and Latasha were amazing. They walked me through every step of the process. Special thanks to Latasha who was kind on my best days and my worst days. Her customer service was outstanding and consistent. Her communication was thorough and she ALWAYS followed up.
They refinanced my loan. Thanks
Great experience
Better communication by phone instead of electronic emails.
..........
Great communication
Overall the process was easy. There was one miscommunication that caused us to spend $200 on a termite inspection that we didn't need, but other than that everything went well.
Sandi was great. But the other staff (Nicholas) poorly communicated what needed to happen, didn’t follow through on what they said and didn’t give the credit they assured me. Lesson learned: to have staff provide assurance in writing. Last time I work with Pennac.
PENNYMAC has a 4.5 star rating with 5,404 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.