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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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JENNIFER C.'s profile image
JENNIFER C. 
4 years ago

Everything went smoothly, great job 

Rafael L.'s profile image
Rafael L. 
4 years ago

Penny Mac was great. I have had them as my loan provider for over 4 years now. 

Jason D.'s profile image
Jason D. 
4 years ago

Thank you Brittany! I actually looked forward to our weekly calls. 

Caitlyn M.'s profile image
Caitlyn M. 
4 years ago

John and Latasha were amazing. They walked me through every step of the process. Special thanks to Latasha who was kind on my best days and my worst days. Her customer service was outstanding and consistent. Her communication was thorough and she ALWAYS followed up. 

Cody M.'s profile image
Cody M. 
4 years ago

They refinanced my loan. Thanks 

Ryan M.'s profile image
Ryan M. 
4 years ago

Great experience 

Roger M.'s profile image
Roger M. 
4 years ago

Better communication by phone instead of electronic emails. 

Raymond Johnson J.'s profile image
Raymond Johnson J. 
4 years ago

The appraisal came in lower than lower because the downstairs was given $0 value. I couldn't rebuild the downstairs for $0. This impacted my loan amount. This is no reflection on Joseph Gallo but I would recommend to stop using the appraiser. 

Maramonie K.'s profile image
Maramonie K. 
4 years ago

Overall the process was easy. There was one miscommunication that caused us to spend $200 on a termite inspection that we didn't need, but other than that everything went well. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.