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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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TROY L.'s profile image
TROY L. 
on Birdeye

2 years ago

Dealing with everyone especially Latasha in this process, they were all extremely pleasant & professional from beginning to end. 

Franklin R.'s profile image
Franklin R. 
on Birdeye

2 years ago

Mr Caylor excellent loan officer he do great job thank you for all great 

Chad D.'s profile image
Chad D. 
on Birdeye

2 years ago

Joseph was great to work with. 

Michael U.'s profile image
Michael U. 
on Birdeye

2 years ago

Loan closed quickly 

Jeremy F.'s profile image
Jeremy F. 
on Birdeye

2 years ago

Better communication, both honest and timely. My loan tooks months to close after being in ready to clase state for months. A mixup in the appraisal required we pay for another appraisal. But the communication was terrible. I made many calls, with many requests for an explanation of the delay only to be met with "it's with underwriting for final review" more times than I can count. When I protested at paying for an additional appraisal after having waited so many months, I was compensated with a $100 credit. That doesn't ev... read more

Crystal C.'s profile image
Crystal C. 
on Birdeye

2 years ago

Very professional. Helped us to get a great loan. 

Kathleen S.'s profile image
Kathleen S. 
on Birdeye

2 years ago

PennyMac is great! 

GLENDA B.'s profile image
GLENDA B. 
on Birdeye

2 years ago

Sandi was always cheerful, polite, and respectful. She was never impatient or rude and she made all the difference in making my experience a positive one. 

Charles Hodge I.'s profile image
Charles Hodge I. 
on Birdeye

2 years ago

Better communication overall, I know a lot of it had to do with underwriting, but they could have given a better response as to what they needed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.