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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sandi was always cheerful, polite, and respectful. She was never impatient or rude and she made all the difference in making my experience a positive one.
I really don’t want to
Better communication overall, I know a lot of it had to do with underwriting, but they could have given a better response as to what they needed.
Quick and easy process, portal is awesome to see your progress and people are friendly and very knowledgeable.
The communication was great, and the professionalism was outstanding.
1. Underwriter requests were strange & unreasonable. (Delayed settlement) 2. Mortgage company chose a settlement company without asking me. (In the interest of moving things forward, I later agreed.) Overall, glad that everything worked out at closing.
Quick and easy
The process was easy and stress-free because Joseph Gallo and the PennyMac team clearly communicated the process. Joseph kept in touch throughout the process and provided status updates regularly. This helped us manage our expectations.
Joseph was really nice and pleasant to talk to. One piece of advice is he needs to slow down and enunciate when speaking. I had to keep asking him not to talk so fast. 😁
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.