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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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GLENDA B.'s profile image
GLENDA B. 
4 years ago

Sandi was always cheerful, polite, and respectful. She was never impatient or rude and she made all the difference in making my experience a positive one. 

Norma S.'s profile image
Norma S. 
4 years ago

I really don’t want to 

Charles Hodge I.'s profile image
Charles Hodge I. 
4 years ago

Better communication overall, I know a lot of it had to do with underwriting, but they could have given a better response as to what they needed. 

Alejandro M.'s profile image
Alejandro M. 
4 years ago

Quick and easy process, portal is awesome to see your progress and people are friendly and very knowledgeable. 

Hector B.'s profile image
Hector B. 
4 years ago

The communication was great, and the professionalism was outstanding. 

Cleveland Chandler J.'s profile image
Cleveland Chandler J. 
4 years ago

1. Underwriter requests were strange & unreasonable. (Delayed settlement) 2. Mortgage company chose a settlement company without asking me. (In the interest of moving things forward, I later agreed.) Overall, glad that everything worked out at closing. 

JUSTIN K.'s profile image
JUSTIN K. 
4 years ago

Quick and easy 

Cyndi D.'s profile image
Cyndi D. 
4 years ago

The process was easy and stress-free because Joseph Gallo and the PennyMac team clearly communicated the process. Joseph kept in touch throughout the process and provided status updates regularly. This helped us manage our expectations. 

Timothy S.'s profile image
Timothy S. 
4 years ago

Joseph was really nice and pleasant to talk to. One piece of advice is he needs to slow down and enunciate when speaking. I had to keep asking him not to talk so fast. 😁 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.