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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Smoothest closing I've experienced. My'Esha Allen was great.
Working with Timothy Carter was a great experience. Very knowledgeable and hard working individual. Went out of his way to help and find answers to all my questions. Extremely responsive person as opposed to my loan officer Araceli Jimenez. Not responsive to multiple phone calls. Hopefully she does not do this to all her customers.
Excellent job!!
My loan was started by one person then handed off many times. I don't feel the person that took the orginal app. asked questions that would have helped me regarding fees exc... Also my loan person that I started with was either fired or quit.And my loan got ignored. I do like that I always pay the same company, it doesn't change.
It was all good! My second deal with PennyMac was as good as it gets. Smooth as silk and they accommodated my hurried schedule to close. I would recommend them to anybody that would ask me.
Had to complete 2 additional forms before we could close. Outside of that everything else went well.6
Dion, my agent, was very communicative and he promptly answered all my questions. The process was painless. My thanks.
My closing representative, Drew Scmleling, was great to work with and made sure that I was informed throughout the process of refinancing my home. On a scale of 1 to 10, I rate the service that I’ve received at a 12! On all around pleasant and seamless experience!!!
Unfortunately I had an unpleasant experience using PennyMac for refinancing a home mortgage. The beginning process seemed great. The service I received right out to the gates appeared great. The mortgage officers appeared super friendly, informative and efficient. They seemed to go out of their was to quickly respond to emails and phone calls with questions and concerns I had regarding my loan. We are now 3 months after closing and now realizing this is actually a nightmare. Very disappointed
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.