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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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BRETT T.'s profile image
BRETT T. 
4 years ago

Smoothest closing I've experienced. My'Esha Allen was great. 

Richard B.'s profile image
Richard B. 
4 years ago

Working with Timothy Carter was a great experience. Very knowledgeable and hard working individual. Went out of his way to help and find answers to all my questions. Extremely responsive person as opposed to my loan officer Araceli Jimenez. Not responsive to multiple phone calls. Hopefully she does not do this to all her customers. 

ERNESTO G.'s profile image
ERNESTO G. 
4 years ago

Excellent job!! 

CARLOS M.'s profile image
CARLOS M. 
4 years ago

Went smooth as silk. 

JAMES M.'s profile image
JAMES M. 
4 years ago

It was all good! My second deal with PennyMac was as good as it gets. Smooth as silk and they accommodated my hurried schedule to close. I would recommend them to anybody that would ask me. 

DAVID M.'s profile image
DAVID M. 
4 years ago

No fredback 

JEANETTE S.'s profile image
JEANETTE S. 
4 years ago

Our refi process was smooth and easy every step of the way. Great communication, all questions addresses, and timeline met! 

Billie M.'s profile image
Billie M. 
4 years ago

I’ve purchased and/ or refinanced several homes over the years and this refinance was the easiest and most professional I’ve ever experienced. 

Katrina H.'s profile image
Katrina H. 
4 years ago

Unfortunately I had an unpleasant experience using PennyMac for refinancing a home mortgage. The beginning process seemed great. The service I received right out to the gates appeared great. The mortgage officers appeared super friendly, informative and efficient. They seemed to go out of their was to quickly respond to emails and phone calls with questions and concerns I had regarding my loan. We are now 3 months after closing and now realizing this is actually a nightmare. Very disappointed 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.