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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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David E.'s profile image
David E. 
6 years ago

Unprofessional, very poor communications 

POMPILIO A.'s profile image
POMPILIO A. 
6 years ago

Mr. Hoffman was very polite and professional throughout the process, He answered our questions promptlyBy email or phone calls. We are very grateful for his assistance. Excellent performance. Thank you! 

HECTOR A.'s profile image
HECTOR A. 
6 years ago

Great prompt customer service. 

RICHARD D.'s profile image
RICHARD D. 
6 years ago

To long of a process and not pleased with how the signing goes. Needs to be a person who can answer question during the signing. Just did not like how things went. 

HEATHER S.'s profile image
HEATHER S. 
6 years ago

My loan officer Joseph was never reachable. By the time he would get back to me I would no longer need anything. 

MICHAEL S.'s profile image
MICHAEL S. 
6 years ago

Elizabeth could not be reached by phone or email for several days at a time which led to my closing date being delayed. I was given deadlines and had to follow them strictly or threatened with the loan not going through it’s processes in the appropriate amount to time to close when anticipated. Elizabeth did not have to follow these same guidelines and made it clear this loan was not important to her. 

RICARDO C.'s profile image
RICARDO C. 
6 years ago

It was a fast and easy process from my end, and I feel I saved and received a better deal than what I originally had. Mr. Cruz 

CHRISTOPHER S.'s profile image
CHRISTOPHER S. 
6 years ago

All I had to do was make a phone call. Once approved everything was automatic and nothi else was needed from me. 

PHILLIP B.'s profile image
PHILLIP B. 
6 years ago

The initial person we began the process with would not return our calls and it was like pulling teeth to get reassigned to professional. Monesha however was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.