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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Marion S.'s profile image
Marion S. 
4 years ago

Sara did an amazing job and we thank all of you during this experience. 

SANDRA G.'s profile image
SANDRA G. 
4 years ago

The process took longer than expected, but Nicholas Batten provided excellent customer service and was very responsive throughout the process. 

Jared L.'s profile image
Jared L. 
4 years ago

Easy for refinancing. 

David R.'s profile image
David R. 
4 years ago

I've had my mortgage with PennyMac for several years and my recent VA refi when very smoothly and significantly reduced my payment. The loan officers at PennyMac went out of their way to help meet my needs, to include adjusting my escrow for disabled veteran property tax exemptions. I am very satisfied and would recommend PennyMac to any Veteran home loan borrower. 

AMY W.'s profile image
AMY W. 
4 years ago

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CHARLES S.'s profile image
CHARLES S. 
4 years ago

All of my questions were answered promptly and accurately. They took my concerns seriously and put me at ease. 

Wayne N.'s profile image
Wayne N. 
4 years ago

Daily and Nathan were extremely helpful through the entire process. Glad we chose PennyMac. 

Brian K.'s profile image
Brian K. 
4 years ago

I applied online and never heard anything until I called. Once I called, I basically had to go through all of the questions I had already answered online. After that things went smoothly - until closing - when it was canceled b/c closing documents weren't ready (all last minute). Then no one called me to reschedule and when I called you - my rep couldnt do it b/c according to the system, we had already closed - so, he had to get management to override it. 

MICHAEL T.'s profile image
MICHAEL T. 
4 years ago

First closing I've experienced with no surprises. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.