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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Excellent service - Penny Mac individuals were very knowledgeable of the process - everything went smoothly and quickly -
This refinance process was totally seamless. I am so very impressed with the "Customer First" mindset. The communication from start to finish, again very impressive. Thank you Julian and the entire PennyMac Team. I also thank Corey Golden who was on the other end of the phone the day I called to inquire about the IRRL, he was very knowledgeable and helpful. I would recommend PennyMac 100%. Thanks again to the Team.
Overall customer service was very good. Only issue I had was it seemed as though I talked to a different person every time I called and had to explain the situation and got different or repetitive answers on each call. That being said the loan process it self was very smooth and simple
Thanks.
Very satisfied!
Very knowledgeable and courteous
Everything was made easy to refinance. I've allready been asked by family for my lenders information.
The cost of closing was very confusing and I think higher over all than we had discussed
It was a great overall experience, the staff at penny Mac was clear and to the point the entire process. Would recommend to others if the opportunity presented itself.
PENNYMAC has a 4.5 star rating with 5,405 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.