PENNYMAC

Linda P. 

on Birdeye

6 years ago

Easy and everyone was so pleasant to work with, from my first inquiry to closing documents. And coming to my home was a great surprise. Thank you Pennymac, I’m glad I stayed with you. 

NATHAN R. 

on Birdeye

6 years ago

the people were friendly 

RICHARD P. 

on Birdeye

6 years ago

Loan process was easy and they meet my needs throughout the process. 

MICHAEL B. 

on Birdeye

6 years ago

The amount of communication and follow up via phone which was nice since I wasn't working locally with someone. 

MICHELLE D. 

on Birdeye

6 years ago

The entire process was fairly smooth. All staff from my Loan Officer to the processing agent was very responsive and answered my questions and concerns in a timely manner. There was some confusion with requested documents.. but once clarified, everything went smoothly. All staff were very helpful and professional, considering the Working situation due to COVID19. THANK YOU. 

Victor S. 

on Birdeye

6 years ago

Great Service 

Jose Torres J. 

on Birdeye

6 years ago

Having to work with PennyMac representatives under COVID-19 conditions hampered effective communications; it was apparent that certain parties were not communicating resulting in the execution of two closings - almost 1-month apart. All matters were eventually resolved, notwithstanding the added stress to an already complex loan process. 

ROBERT K. 

on Birdeye

6 years ago

Five stars!! I am extremely pleased at the ease my Mac team responded to my refinanceing of my loan. I couldn't have asked for a better rate than they got for me. 

DONALD M. 

on Birdeye

6 years ago

The entire process was a pleasure. Timely and accurately. Painless, we were very happy.