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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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GARY S.'s profile image
GARY S. 
4 years ago

the information about the loan was made to me and my wife was very clear. 

MICHAEL B.'s profile image
MICHAEL B. 
4 years ago

The amount of communication and follow up via phone which was nice since I wasn't working locally with someone. 

MICHELLE D.'s profile image
MICHELLE D. 
4 years ago

The entire process was fairly smooth. All staff from my Loan Officer to the processing agent was very responsive and answered my questions and concerns in a timely manner. There was some confusion with requested documents.. but once clarified, everything went smoothly. All staff were very helpful and professional, considering the Working situation due to COVID19. THANK YOU. 

Victor S.'s profile image
Victor S. 
4 years ago

Great Service 

Iman J.'s profile image
Iman J. 
4 years ago

The communication from Abdul Saleh and Carlton was on point. The only thing I found annoying was Pennymac were continuing to contact me about my payment without realizing I was in the middle of a refinance. 

MANUEL V.'s profile image
MANUEL V. 
4 years ago

Every thing was very professional Thank You for your time and every body did a great gob👍 

ROBERT K.'s profile image
ROBERT K. 
4 years ago

Five stars!! I am extremely pleased at the ease my Mac team responded to my refinanceing of my loan. I couldn't have asked for a better rate than they got for me.  

BRIAN H.'s profile image
BRIAN H. 
4 years ago

The process went smoothly as I have have been penny Mac client for nearly 2.5 years. 

DONALD M.'s profile image
DONALD M. 
4 years ago

The entire process was a pleasure. Timely and accurately. Painless, we were very happy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.