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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Jose Torres J.'s profile image
Jose Torres J. 
4 years ago

Having to work with PennyMac representatives under COVID-19 conditions hampered effective communications; it was apparent that certain parties were not communicating resulting in the execution of two closings - almost 1-month apart. All matters were eventually resolved, notwithstanding the added stress to an already complex loan process. 

JONATHON W.'s profile image
JONATHON W. 
4 years ago

Quick and effective refinance. 

JOHN A.'s profile image
JOHN A. 
4 years ago

Deion and his staff were fast and always a pleasure to talk to. 

DERRICK B.'s profile image
DERRICK B. 
4 years ago

Closing had to be done twice because paperwork was incorrect. Then the company for closing missed the appointed time, which I was only notified 30 before the closing time. The closing was not don’t till 6 hours later! Very frustrated! 

STEPHEN H.'s profile image
STEPHEN H. 
4 years ago

This was the easiest and fastest process. I have ever done for a home. 

Dawn D.'s profile image
Dawn D. 
4 years ago

Both Nathan and Elizabet were professional and took care of answering all of my questions. It was an exceptional experience. I am very satisfied with PennyMac. 

Setetra J.'s profile image
Setetra J. 
4 years ago

My experience with PennyMac refinancing my home loan was professional and swift. 

EBONY C.'s profile image
EBONY C. 
4 years ago

Easily signed documents online and quick same day responses. 

Roberto R.'s profile image
Roberto R. 
4 years ago

Despite the quarantine I was still able to get my home refinanced at a great rate and on time while the agents were working from home. Great job. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.