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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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John A.'s profile image
John A. 
4 years ago

Easy process and explained well. Also, good rate. 

Joseph T.'s profile image
Joseph T. 
4 years ago

The refinance went very smoothly. Julian kept me informed on what was going on every step way 

LIEM N.'s profile image
LIEM N. 
4 years ago

There were lots of both miscommunication and lack of communication. From the very beginning it started out good then turn south fast. On the day of closing and even after leaving the title company. You would think nothing else could go wrong at this point, but it did. Transparency would have made this experience better for me and correct answers. 

EDDIE M.'s profile image
EDDIE M. 
4 years ago

just good service 

BARBARA WHITMIRE W.'s profile image
BARBARA WHITMIRE W. 
4 years ago

Very professional, informative, and helpful. Handles business in timely manner. 

PAUL MARCINKO I.'s profile image
PAUL MARCINKO I. 
4 years ago

The process was very simple from start to finish. Everything was done online and I didn't have to resubmit any documents from my original loan. Communication from the team was great. Thanks. 

Darius P.'s profile image
Darius P. 
4 years ago

Outstanding customer service 

EUGENE U.'s profile image
EUGENE U. 
4 years ago

Covid 19 made the refi process extremely difficult and communication was Haphazard. Mona was diligent in responding, I must state. Closing docs were erroneous “twice” and I was the one telling the Staff what the numbers “should” be. In the end, we got it done and funded. I’m thankful for that. This is my second loan with PennyMac. Thank you. EU 

Michael D.'s profile image
Michael D. 
4 years ago

Great experience ! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.