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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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TIMOTHY W.'s profile image
TIMOTHY W. 
4 years ago

I had no intention to refinance my house this year. I just new that my debt to income ratio was off the charts, and HORRIFICALLY heavy on the Debt. Apparently, I was way wrong. I went into the process with far more speculation than a man of 54 should, in my opinion, have. After all, I had been making Mortgage payments for 24 months. 0 late payments. So I proceeded, and now have a much lower interest rate, and lower payments. Thanks for reaching out to me. 

JEFFREY B.'s profile image
JEFFREY B. 
4 years ago

Nathan was outstanding during this process. He kept me informed and communicated with his team and I constantly. Thanks to all and especially NATHAN for your professionalism. 

TAMMY K.'s profile image
TAMMY K. 
4 years ago

When we couldn’t get through to Nicholas we were able to get through to Angey Wu who was a great help. We’ve had PennyMac previously and are thankful to be with them again. We know it’s a time that the Lon officers are extremely busy. Overall the customer service was great. 

ROBERTO B.'s profile image
ROBERTO B. 
4 years ago

From beginning to end I kept informed of where we were in the process of loan, Sara gave me weekly update without fail. 

TOMARA B.'s profile image
TOMARA B. 
4 years ago

If our representative had returned our call to answer a few last minute questions which we had. 

James Jefferson J.'s profile image
James Jefferson J. 
4 years ago

Just how easy the process was 

JAMES M.'s profile image
JAMES M. 
4 years ago

Everything was explained great and the process was very easy 

GLEN M.'s profile image
GLEN M. 
4 years ago

How simple and fast it was. Everyone was very nice and helpful 

Robert C.'s profile image
Robert C. 
4 years ago

The whole process went very well. The refi staff were great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.